nlp manager's productivity and motivation quize||
For Communications, Sales,
Training, Managing and Leading
NLP Perceptual Positions
A Powerful Tool For
Coaching And Improving Communications!
Gaining A New Perspective
Use this technique to prepare for
and learn from miss-communications.
Perceptual Positions technique is
one of my favorites for business coaching. It is quick, easy and very effective!
And so far in my experience, this
technique always creates a shift, even when someone desperately
wants to hold on to their own ‘Model Of
Perhaps because of our cross-cultural exposure to the concept of ‛standing
in the other person’s shoes,’ most people need little in the way of set up
or pre-talk before associating into Perceptual Positions.
After completing the technique
some individuals may not be ready or even able to tell you what they
learned. And that’s okay.
If you are a
Practitioner of NLP
With your sharpened sensory awareness, you’ll
already know they discovered something of value.
This will be
a quick review because you probably already know the value of
Perceptual Positions use it with ease.
If NLP is New To You
think of a personal experience where your communication didn't go as well as you
would have liked, and follow the instructions below to discover what you
could do differently to be more effective the next time you
encounter a similar situation.
Or when assisting others
at a time when co-worker or
client is upset or voices dissatisfaction with the result of a communication. This may take the form of:
always take what I say the wrong way”
- “I didn’t mean ...”
- “They over reacted”
don’t know how to talk to (that person)”
And usually finishes with something that
pacing (yourself) your client’s
emotions you begin to
lead, chunking up
by asking them to consider something
can’t the they (the other person) change?”
only person you can change is yourself and if you change the other
person will too!”
Set the frame with something like:
If you get a yes,
roll right into Perceptual
wonder if there is something you can learn from that conversation that will
help next time?”
(pause for a moment)
- Would you like to give it a try?”
“The three positions we'll use are”
1st Position = Self
2nd Position = Other
3rd Position = Observer (neutral)
Begin With Eyes
Eye closure assists people to
associate into the event - to relive it - rather than reviewing
it in a dissociated state - like viewing a movie on a screen.
So suggest eye closure:
people find this easier to do with their eyes closed, so if you could, would
you go ahead now and close ....”
A full script follows:
go ahead and imagine you are back having that conversation NOW. Be with the
person, saying what you
said, and noticing how they respond to your words.”
- “Now come back
and make a mental note of what you saw, heard and how you
What you discovered.”
replay the conversation one more time. This time imagine floating to a
third position, becoming a neutral observer. Replay the conversation and watch the
interaction between those two people out there.
Notice what there is to see and hear, and what might you learn from that.”
imagine that you can float over into that person’s
body and be there now, looking back at ‘the you’ over there. Now, replay
the conversation seeing through their eyes (the ‘other’
person.) Pay attention to what you see and hear and how it feels.
“Now come back and
make a mental note of what you saw, heard and how you felt.
Debrief by checking that something was learned or discovered,
something they (or you) could do differently next time to
improve your result:
did you notice, what may have contributed to the conversation going off
might you do differently next time.”
Or simply ask
you notice anything that you could do differently next time to be more
Position this time giving yourself, co-worker or client an
opportunity to ‘try on’
a new behaviour and notice how
beneficial it is.
If you got a ‛no’ at the debrief, you may ask the person to consider
more they do of what they’re doing the more they’ll get the same response
... so why not give it a try.’
After all what have (you) they got to lose?
This will either get a yes or move them closer to the real issue. (At which
point you will want to ask permission before you go any further.)
Try it. Have fun. And remember there is no
one right way to do anything, so use your own words. The script above is
just one way ...
Interested in taking an NLP
training or business workshop?
For more on NLP visit: NLP
Training And Coaching